MASSACHUSETTS DEPARTMENT OF EDUCATION
TIME ALLOWED: 3 HOURS
PERCENT OF TEST:
15% ACCOUNTING
30% MICROCOMPUTER APPLICATIONS – MICROSOFT WINDOWS ENVIRONMENT
- Word Processing
- Spreadsheets
- Databases
- Presentations with Multimedia, Print and Audio Tech.
15 % OFFICE ADMINISTRATION
- Business Meetings
- Policies and Procedures
- Customer Service
- File Management
- Resource Management
5 % OFFICE BUSINESS CONCEPTS
- Business Math
- Communications
5 % OFFICE HEALTH AND SAFETY
10 % PRINCIPLES OF MANAGEMENT
- Management Activities
- Small Business
- Entrepreneurship
- Project Management
10 % PLAN, PRODUCE AND MANAGE A WEBSITE
- Web Design
- Programming Concepts
- E-Commerce
- Market Products and Services
10 % TELECOMMUNICATIONS AND COMPUTER CONCEPTS
- Operating Systems and Windows
- Internet
- Telecommunications
- Electronic Devices
SCOPE OF TEST CODE #26 – OFFICE TECHNOLOGY
-Page 2-
THE WRITTEN EXAMINATION IS ALIGNED WITH THE MATCHING MASSACHUSETTS VOCATIONAL TECHNICAL EDUCATOR FRAMEWORKS. SOME QUESTIONS REQUIRE A SYNTHESIS OF KNOWLEDGE BASED ON VOCATIONAL TECHNICAL WORK EXPERIENCE AND MAY NOT BE FOUND IN ANY BOOK. HOWEVER, CANDIDATES ARE ENCOURAGED TO STUDY FOR THEIR EXAMS BY REVIEWING CURRENT TEXTBOOKS AND REFERENCE MATERIAL WHICH CAN USUALLY BE FOUND IN THE LIBRARIES OF MOST VOCATIONAL TECHNICAL SCHOOLS AND SCHOOLS WHICH OFFER CHAPTER 74 PROGRAMS.
*You may refer to www.mccte.org for the Massachusetts Vocational Technical Educator Frameworks.
THE FOLLOWING LIST OF REFERENCE MATERIALS WAS DEVELOPED AS A GUIDE FOR WRITTEN EXAM CANDIDATES:
Cashman, Shelly, Microsoft Office 2003, Introductory Concepts and Techniques (Work 2003, Excel 2003,
Access 2003, PowerPoint 2003 and Outlook 2003), 2004
Ristau, Eggland, Diabay, Buttow and Doughtrey, South-Western Introduction to Business, 3rd Edition, 1997
Real World Applications, Glencoe Microsoft Office 2003, 2006
Intuit, QuickBooks Learning Guide, 2006
Schwalbe, Kathy, Introduction to Project Management, 2005
Gorman, Mary, Stubbs, Todd, Introduction to Operating Systems: A Survey Course, 2nd Edition, 2003
YOU MAY WANT TO CHECK WITH YOUR LOCAL LIBRARY FOR OBTAINING THESE RESOURCES THROUGH THE INTERLIBRARY LOAN PROGRAM.
The written exam consists of 100 multiple choice questions. Each question consists of one incomplete sentence or a questions followed by four choices. Listed below are several sample items:
A plus sign in Windows Explorer is called the ____ button.
a. Collapse
b. Plus
* c. Expand
d. Reduce
Google, Ask Jeeves, and Yahoo are all popular:
* a. search engines.
b. providers.
c. web pages.
d. home pages.
* indicates correct answer
THE TEACHER TESTING PROGRAM WILL PROVIDE NON-PROGRAMMABLE CALCULATORS FOR USE IN COMPLETING THE WRITTEN EXAM. DOCUMENTATION REGARDING THESE CALCULATORS WILL
BE INCLUDED IN YOUR ADMISSION PACKAGE.
UPDATED: 11/2007
MASSACHUSETTS DEPARTMENT OF EDUCATION
PERCENT OF TEST:
50 % Microcomputer Applications
- Word Processing
- Spreadsheets
- Databases
- Presentations
- Web Design
10 % Computer Fundamentals
- Operating Systems Networking
- File Management
16 % Accounting Principles
- Journals
- Financial Statements
- Payroll
4 % Office Procedures
- Filing according to American Records Management Rules
12 % Business Communications
- Grammar, Punctuation
- Proofreading Symbols
8 % Career Planning
- Resume Writing
- Interview
- Job Search
Although keyboarding skills will not be evaluated, candidates will be expected to be proficient in keyboarding skills in order to efficiently complete Office Technology Subtests.
SCOPE OF TEST CODE #26 – OFFICE TECHNOLOGY
-Page 2-
THE FOLLOWING LIST OF REFERENCE MATERIALS WAS DEVELOPED AS A GUIDE FOR PERFORMANCE EXAM CANDIDATES:
Equipment that will be supplied:
IBM Compatible Pentium Computer
Software used:
Windows XP Operating System
Office 2003
Internet Explorer
Candidate is responsible for bringing:
UPDATED: 11/2007